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HOLD
Call Hold
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
Page 180
NDA-24271, Issue 1.0
HOLD
General Description
This feature permits a user to Hold a call in progress. After Hold has been set, the station user can make or an-
swer new calls.
Call Hold
General Description
This feature permits a user to Hold a call in progress by sending a hookflash and dialing the Call Hold feature
access code, or by pressing the Call Hold key. This line can then be used for originating another call or returning
to a previously held call.
Station Application
All stations.
Operating Procedure
To Hold a call in progress
• From a Single Line Telephone
1. Press the FLASH key (or momentarily press the hookswitch) and receive special dial tone.
2. Dial the Call Hold feature access code and receive dial tone.
3. The call in progress is held and the station may make a new call.
• From a Multiline Terminal with a Call Hold key assigned
1. Press the CALL HOLD key and receive dial tone.
2. The call in progress is held and the user may make a new call.
• From a Multiline Terminal without a Call Hold key
1. Press the Transfer key and receive special dial tone.
2. Dial the Call Hold feature access code and receive dial tone.
3. The call in progress is held and the user may make a new call.
To release a call and return to the original call
• From a Single Line Telephone
1. Hang up to release the call in progress.
2. The original call rings back to station.
3. Lift the handset and continue with the original call.
• From a Multiline Terminal
1. Go on-hook to release the call in progress.