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ATTENDANT OVERRIDE
NEAX2000 IVS
2
Business/Hotel/Data Features and Specifications
NDA-24271, Issue 1.0
Page 45
ATTENDANT OVERRIDE
General Description
This feature permits an Attendant to enter a busy connection (station or trunk) using the Attendant Console.
When this feature is activated, a warning tone is sent to the connected parties after which, they are connected
with the Attendant in a three-way bridge.
Station Application
Attendant Consoles.
Operating Procedure
To activate Attendant Override
1. Press an idle LOOP key.
2. Dial the desired station number or dial the feature access code for individual trunk access and the desired
trunk number.
3. Press the BV key when busy tone is heard.
4. A double burst tone is sent to the connected parties.
5. The Attendant may now monitor or join the conversation
OR
Press the RELEASE key to disengage.
Service Conditions
1. This feature may be used to enter trunk-to-trunk, station-to-station, or station-to-trunk connections.
2. Each tone burst is 0.08 seconds in duration, and is provided to both parties connected.
3. Attendant Override of a busy station is denied if the busy station is dialing, talking to another Attendant,
receiving a system generated tone, protected against any override by DND key, or if any of the following
features are in progress:
• Attendant Camp-On
• Call Forwarding
• Call Transfer
• Conference
• Data Communications
• Data Line Security
• Executive Override
• Hold
• Paging
• Privacy
• Station Hunting
• Voice Call
4. The Attendant can override a station that is part of an Automatic/Uniform Call Distribution group.